Native American History The Trail Where We Cried

Nunna dual Isunyi, the â€Å"Trail Where We Cried,† is what the Cherokees call one of the darkest chapters of American history (Pritzker). Despite the Native Americans adopting a great deal of white American customs and European-style economic practices, yet they were removed from their homelands and relocated to state reserves due to the ideology of manifest destiny and the insatiable American greed. The main victims were the Five â€Å"Civilized† Tribes: Choctaw, Seminole, Creek, Chickasaw, and Cherokee. Native American cultures has been deteriorated by centuries of interactions with Old World settlers. From wars, enslavement, and diseases, the Indian population has been diminished greatly. Indians were considered by white settlers as â€Å"backward savages† with â€Å"invalid belief systems† (Stockdale) because nature played a very important part in the everyday life of Indian; they protected and valued it. Political leaders and land-hungry Americans saw their tree-hugging-way-of-life as a waste of land and set out to conquer it. Some early officials of the American republic, like George Washington, believed that the best way to solve the â€Å"Indian problem† was to â€Å"civilize† them (History.com). The civilization of the Native Americans depended on their conversion to Christianity, English literacy, and the concept of land ownership (some even owned slaves). The Five Civilized Tribes were the ones that embraced these changes custom changes and assim ilated within Western culture. For example,Show MoreRelatedHistory: The Indian Removal Act Essay1108 Words   |  5 Pageseven with the amount of land growing, not everyone was welcomed with open arms. With the expansion of the country, the white Americans decided that they needed the Natives out. There were several motives for the removal of the Indians from their lands, to include racism and land lust. Since they first arrived, the white Americans hadn’t been too fond of the Native Americans. They were thought to be highly uncivilized and they had to go. In his letter to Congress addressing the removal of the IndianRead MoreThe Impacts Of A Cherokee Story : Trail Of Tears920 Words   |  4 PagesStory: Trail of Tears One of the major atrocities early in the United States (US) expansion came after President Andrew Jackson approved of and signed the Indian Removal Act in 1830. This document set the foundation for what would be known as the Trail of Tears. The Trail of Tears was the forceful relocation of give main Native American tribes from their eastern lands, to newly established territories located west of the Mississippi River (Dwyer, 2014, p. 33). After researching the Trail of Tears’Read MoreEssay on The Cherokee Trail of Tears1035 Words   |  5 Pagesof new problems. Native American Indians lived in peace and harmony until European explorers interrupted that bliss with the quest for money and power. The European explorers brought with them more people. These people and their descendants starting pushing the natives out of their homes, out of their land, far before the 1800s. However, in the 1800s, the driving force behind the removal of the natives intensified. Thousands of ind ians during this time were moved along the trail known as Nunna dualRead MoreThe Trail Of Tears : American History1631 Words   |  7 Pagesabout the Trail of Tears, the only thought to really pop up in their mind is a bunch of Indians died while being forced to emigrate from their homes. Many people believe that the Trail of Tears revolves only around the Cherokee Indians because the name came from their language. Of the Cherokee who made it to the west without death taking them, they called this forced removal, â€Å"Nunna Daul Isunyi—The Trail Where We Cried† (Langguth, 311). The Trail of Tears is a blackspot on American history; it is purposelyRead MoreHuman Rights for Native Americans Trampled throughout History889 Words   |  4 Pagesequal as we like to think. Most of that comes from us, as humans, thinking that we are superior to other races, genders, or groups of people in general. First we had issues with how we treated the Native Americans when the colonis ts arrived. Yes the colonists tried to have as little conflict as possible, when they came over to settle this new land, they saw the Natives as â€Å"savages†. From then on, we used them as slaves, which progressed into slavery of other races, Hispanics, Africa-Americans, and evenRead MoreKayleigh Poudrier. Hist 221-002. Professor Marram. 31 March1704 Words   |  7 Pagescould never fit in with the definition of the word home. This forced removal of the Cherokee became known as the Trail of Tears. The Trail of Tears came to be after an interest in settlement on their lands, occurred under Andrew Jackson’s presidency, was composed of harsh conditions and unfair treatment, and ended in a negative manner for the Cherokee. The land that the Native Americans called their own was a large portion of the south. The Cherokee’s land in particular â€Å"extended from the Ohio RiverRead MoreBook Review: Indians in American History by Harlan Davidson:1192 Words   |  5 PagesHead: Indians in American History Indians in American History Introduction We often wonder that how exactly a country becomes a super power but when we go back in time and go through our history we see that how the super power like America has broken the rights of the people and suppress them to come this far where now it is trying to promote peace by solving problems and disputes between countries all across the globe. Harlan Davidson published the book Indian in American History second editionRead MoreAnalysis Of Ceremony By Leslie Marmon Silko1390 Words   |  6 Pagesconcerning the mistreatment of the American Indians by the United States government. Ceremony follows the story of Tayo, an American Indian and war veteran, who returns home several years following World War Two. He experiences various forms of post-traumatic stress and attributes this to his experience on the battle field, while blaming the â€Å"white† government for making him fight their war. Silko demonstrates a strong stance against the treatment of the American Indians by the United States governmentRead MoreThe Dakota Access Pipeline Essay1252 Words   |  6 PagesNative Americans are being disrespected, harmed, and their homeland is being taken from them. Am I talking about events taken place centuries ago? No, because these unfortunate circumstances yet again are occurring right here, now, in the present. This horrid affair has a name: The Dakota Access Pipeline. This Pipeline is an oil transporting pipeline, which is funded by the U.S Army Corps of Engineers, who have devised a plan for the pipeline to run through the states of North Dakota, South DakotaRead MoreIndian Betrayal Essay example1211 Words   |  5 PagesIndian Betrayal Looking back at the history of the United States, there are many instances and issues concerning race and ethnicity that shape the social classes that make up the United States today. There are many stories concerning the American Indian that are filled with betrayal, but there is probably none more cruel and shameful as the removal of the Cherokee Indians in 1838. Blood thirsty for money and property, the white settlers would soon use dirty methods to drive the Cherokee out

Customer Service Call Center Representative - 832 Words

Constance Untalan 2434 E. Main St. Lot #20 Mesa, AZ 85213 480-231553 Guam9@yahoo.com November 15, 2015 Tina Daniels Human Resource Manager 1401 S. 52nd St. #233 Tempe, AZ 85281 Dear Ms. Daniels I am contacting you today in regards to a job posting on â€Å"Craigslist† on an open position for a Customer Service Call Center Representative. I currently have experience in a call center environment as a representative staff member and trainer with more than twenty years in customer service, sales, banking; and retail management. I have enclosed my resume along with this cover letter for your review. My knowledge of customer service call center trainer, along with numerous call center certifications, and rewards in customer service, would assist me in being a wonderful role model at helping to build your business. My call center background includes training new employees on telephone etiquette while establishing an exceptional customer service experience. I am well knowledgeable on the process of handling multi-phone lines, high call volume; and assisting and resolving customer service issues; in a timely manner. I am able to go above and beyond to give my customers a feeling of excellence, through meeting team goals; and providing quality service. Through my abilities I’m able to push the team to strive with the ability to motivate them as a team player while meeting set goals. I’m well-known for organization, and restructuring within the different departments while beingShow MoreRelatedA Call Center As A Customer Service Representative1321 Words   |  6 PagesI work at a call center as a customer service representative. We usually don’t have teams created to be able to finish a common goal. Instead, we are given certain time restrictions such as call time, call waiting time, and even breaks. Our supervisor had brought before us that her supervisors and the company vice president wanted us to be able to cut down call times to be able to increase our monthly numbers. The actual issue was that we were understaffed, poorly compensated, and had a loss of autonomyRead MoreJob Design And Hrm : Case Study Essay1260 Words   |  6 Pages2016 Job Design and HRM The customer contact center, also referred to as a call center, is the primary method for clients to interact with their customers on an immediate basis. As a result, the call center agent typically sets the expectations that the customer will receive with the company. Therefore, it is important to staff the center with professional and knowledgeable customer service representatives. Specifically, It is essential that call center personnel have strong interpersonalRead MoreI Have A Passion For Customer Service1584 Words   |  7 Pagesfor customer service I have been in customer service for over 20 years. I deliver superior customer service to external and internal customers. I am very tentative, and believe in modeling southern style behaviors and attributes while assisting customers and my peers. I have over 5 years’ experience in Customer Service with Georgia Power fluctuating from the Customer Care Center, the Local Office and New Service. Currently, I Provide superior c ustomer service to external and internal customers toRead MoreZappos Case Study1378 Words   |  6 Pagesperfecting their customer service ways. It is understood that Zappos does not pay for advertising and proof that they do not need it, is that most of their orders are from repeat customers (Bulygo, 2013). The success of Zappos can be directly linked to their exceptional customer service. They take pride in their employees and customer service as everything they stand for is dependent on both. Zappos is not recognized by the products that they sell, they are renowned for their customer service and the lengthsRead MoreCall Centers1308 Words   |  6 Pagesstating, â€Å"Call now, operators are standing by,† your call is being answered by a call center. Call centers are locations that can perform a variety of tasks for a business. According to Wikipedia.com, â€Å"A  call centre  or  call center  is a centralised office used for the purpose of receiving or transmitting a large volume of requests by  telephone. An inbound call centre is operated by a  company  to administer incoming product support or information inquiries from consumers. Outbound call centers are operatedRead MoreZappos Case Study1578 Words   |  7 Pagescaliber of customer service in which th ey provide. At Zappos, they readily support their employees with everything they need to be the best with each employee undergoing a thorough seven week training process. Zappos is a well-known customer service entity and an even more remarkable company culture can be attributed to their CEO, Tony Hsieh. He wanted to create a culture that would be fun, accepting of all, friendly, and happy. His objective was to have an atmosphere within the call center that wouldRead MoreVirtual786 Words   |  4 PagesAnswer 1. In order to improve customer service at Datatronics Matt will need to present a solid case in which he should consider the following items: †¢ How many customer service representatives are working in the Datatronics call center? †¢ What is their current knowledge of the products and what are some of the areas they will need to catch up on? †¢ How much time does a CSR spend on a single call on average? How many calls end up unresolved with the first call? †¢ What is the potential forRead MoreEthical Behavior At A Call Center1724 Words   |  7 PagesAnyone who works, or has worked in a call center will know that there is no other psychological experience like it; especially being hooked up to a phone that never stops form the beginning of the day till the end and being on the receiving end of all negative consequences from decisions made by untouchable figures at the top of the food chain. Any slip ups; you’re the one being called in the office and placed on a step of discipline or even terminated. In a call center, time is everything: precise clocking-inRead MoreCustomer Service Environment Is Extremely Important919 Words   |  4 PagesListening in any customer service environment is extremely important. However, professional call center agents face extra challenges that brick-and-mortar customer service employees typically don t have to address. Why? Because without using intentional listening techniques while assisti ng customers over the phone, you risk frustrating your caller before the conversation even begins in earnest. To understand how important it is to train employees the differences between call center interactions andRead MoreDell: Supply Chain Management and Electronic Commerce Essay1415 Words   |  6 Pageswell known for its customer-oriented services such as supply chain management and electronic commerce. More specifically, the supply chain management (SCM) used by Dell allows customers to build their own PC online and successfully satisfies each customer’s specification. The selling and buying of products in Dell is conducted over electronic systems, for instance, online transaction process enables consumers attain various services through the Internet. Such considerate services advanced Dell among

Causes and Effects of Drug Abuse free essay sample

Many people do not understand why individuals become addicted to drugs or how drugs change the brain to foster compulsive drug abuse. They mistakenly view drug abuse and addiction as strictly a social problem and may characterize those who take drugs as morally weak. One very common belief is that drug abusers should be able to Just stop taking drugs if they are only willing to change their behavior. What people often underestimate is the complexity of drug addiction†that it is a disease that impacts the brain and because of that, stopping drug abuse is not simply a matter of willpower. Through scientific advances we now know much more about how exactly drugs work in the brain, and we also know that drug addiction can be successfully treated to help people stop abusing drugs and resume their productive lives. Addiction is a chronic, often relapsing brain disease that causes compulsive drug seeking and use despite harmful consequences to the individual that is addicted and to those around them. Drug addiction is a brain disease because the abuse of drugs leads to changes in the structure and function of the brain. Although it is true that for most people the initial decision to take drugs is voluntary, over time he changes in the brain caused by repeated drug abuse can affect a persons self control and ability to make sound decisions, and at the same time send intense impulses to take drugs. It is because of these changes in the brain that it is so challenging for a person who is addicted to stop abusing drugs. Fortunately, there are treatments that help people to counteract addictions powerful disruptive effects and regain control. Research shows that combining addiction treatment medications, if available, with behavioral therapy is the best way to ensure success for most patients. Treatment approaches that are tailored to each patients drug abuse patterns and any co-occurring medical, psychiatric, and social problems can lead to sustained recovery and a life without drug abuse. Similar to other chronic, relapsing diseases, such as diabetes, asthma, or heart disease, drug addiction can be managed successfully. And, as with other chronic diseases, it is not uncommon for a person to relapse and begin abusing drugs again. Relapse, however, does not signal failure† rather, it indicates that treatment should be reinstated, adjusted, or that alternate reatment is needed to help the individual regain control and recover. What happens to your brain when you take drugs? Drugs are chemicals that tap into the brains communication system and disrupt the way nerve cells normally send, receive, and process information. There are at least two ways that drugs are able to do this: (1) by imitating the brains natural chemical messengers, and/or (2) by overstimulating the reward circuit of the brain. Some drugs, such as marijuana and heroin, have a similar structure to chemical messengers, called neurotransmitters, which are naturally produced by the brain. Because of this similarity, these drugs are able to fool the brains receptors and activate nerve cells to send abnormal messages. Other drugs, such as cocaine or methamphetamine, can cause the nerve cells to release abnormally large amounts of natural neurotransmitters, or prevent the normal recycling of these brain chemicals, which is needed to shut off the signal between neurons. This disruption produces a greatly amplified message that ultimately disrupts normal communication patterns. Nearly all drugs, directly or indirectly, target the brains reward system by flooding he circuit with dopamine. Dopamine is a neurotransmitter present in regions of the brain that control movement, emotion, motivation, and feelings of pleasure. The overstimulation of this system, which normally responds to natural behaviors that are linked to survival (eating, spending time with loved ones, etc), produces euphoric effects in response to the drugs. This reaction sets in motion a pattern that teaches people to repeat the behavior of abusing drugs. As a person continues to abuse drugs, the brain adapts to the overwhelming surges in dopamine by producing less opamine or by reducing the number of dopamine receptors in the reward circuit. As a result, dopamines impact on the reward circuit is lessened, reducing the abusers ability to enjoy the drugs and the things that previously brought pleasure. This decrease compels those addicted to drugs to keep abusing drugs in order to attempt to bring their dopamine function back to normal. And, they may now require larger amounts of the drug than they first did to achieve the dopamine high†an effect known as tolerance. Long-term abuse causes changes in other brain chemical systems and circuits as well. Glutamate is a neurotransmitter that influences the reward circuit and the ability to learn. When the optimal concentration of glutamate is altered by drug abuse, the brain attempts to compensate, which can impair cognitive function. Drugs of abuse facilitate nonconscious (conditioned) learning, which leads the user to experience uncontrollable cravings when they see a place or person they associate with the drug experience, even when the drug itself is not available. Brain imaging studies of drug-addicted individuals show changes in areas of the brain that are critical to Judgment, decisionmaking, learning and memory, and ehavior control. Together, these changes can drive an abuser to seek out and take drugs compulsively despite adverse consequences†in other words, to become addicted to drugs. Why do some people become addicted, while others do not? No single factor can predict whether or not a person will become addicted to drugs. Risk for addiction is influenced by a persons biology, social environment, and age or stage of development. The more risk factors an individual has, the greater the chance that taking drugs can lead to addiction. For example: * Biology. The genes that eople are born with†in combination with environmental influences†account for about half of their addiction vulnerability. Additionally, gender, ethnicity, and the presence of other mental disorders may influence risk for drug abuse and addiction. Environment. A persons environment includes many different influences†from family and friends to socioeconomic status and quality of life in general. Factors such as peer pressure, physical and sexual abuse, stress, and parental involvement can greatly influence the course of drug abuse and addiction in a persons life. * Development. Genetic and environmental factors interact with critical deve lopmental stages in a persons life to affect addiction vulnerability, and adolescents experience a double challenge. Although taking drugs at any age can lead to addiction, the earlier that drug use begins, the more likely it is to progress to more serious abuse. And because adolescents brains are still developing in the areas that govern decisionmaking, Judgment, and self-control, they are especially prone to risk-taking behaviors, including trying drugs of abuse. Prevention is the key Drug addiction is a preventa ble disease. Results trom NIDA-tunded research nave shown that prevention programs that involve the family, schools, communities, and the media are effective in reducing drug abuse. Although many events and cultural factors affect drug abuse trends, when youths perceive drug abuse as harmful, they reduce their drug taking. It is necessary, therefore, to help youth and the general public to understand the risks of drug abuse and for teachers, parents, and healthcare professionals to keep sending the message that drug addiction can be prevented if a person never abuses drugs Main causes and effects Yaritza Medina Eng 163 Prof. Jones 1/21/2008 Homework Cause Effect Essay Outline Drugs l. Introduction II. Thesis Ill. First cause or effect- Chemical Dependance IV. Second cause or effect-Very little support/Peer support V. Third cause or effect- Pressure from friends and family VI. Conclusion My father has been a cigarette smoker since he was 12 years old. At times he wants they stop, but seems to fail. Last week, he didnt smoke for two days. By the end of the second day, he couldnt any more. He broke down and right away had a cigarette. I have learned that there are three reasons why my father cant stop smoking: his dependence on it, ery little support, and pressure from friends and family. The chemical dependence is the main factor that keeps him from stopping. The nicotine in all tobacco products is the drug that affects the central nervous system. It also creates a psychological dependence on smoking. The withdrawal symptoms he experienced during the two days without smoking were numerous. He felt dizzy, weak, and nauseous. He had an increased appetite, and sleepless nights, and cigarette cravings. Cigarettes are health risks. From every puff on a cigarette, he is damaging his lung. Let alone, the risk of lung cancer. Peer support in another tactor in kicking the habit The support ne received during his two days without smoking was almost non-existent. During the day, I gave my dad a lot of confidence and encouragement needed to get me through the crucial first day, and some of the second day. However, I couldnt be with him 2417. His brother Miguel is a very heavy smoker and lacked the confidence in my fathers ability to stop. Instead of saying something like, l know you can do it because I have faith in you, he kept saying things like, Why even try? You know you cant do it! At first it made my ad so angry that he was determined to prove him wrong. When my dad finally grabbed that first cigarette, he was really disappointed in himself and his brother for not trying to help me. He was very hurt, angry, and very disgusted. Smokers who want to quit need to make sure that the people whom they spend the most time with are for them, not against them; otherwise, theyll never be able to quit! Friends and family pressures play an important role in stopping, and can be more severe than lack of support. Right now my dad is experiencing trouble with his friends. His friends pressure him all the time. They seem to be waiting for him to explode like a time-bomb. When my dad quit smoking those two days he was worse than a grouch. He turned into a monster. He yelled at my kids, punched the wall, kicked the dog, Just to name a few. There are pressures everyday, some more serious than others, but add normal pressures to something big like trying to stop smoking, and we have a major disaster. The pressures are Just another example why smokers need a special hideaway of their very own. Cigarette smoking is very dangerous. Smoking causes cancer of the mouth, larynx, pharynx, esophagus, urinary bladder, and lungs. Smoking also causes coronary heart disease and Buergers disease. Non-smokers can also get lung cancer from sitting or working in smoke-filled rooms. Even though smokers know all this, they continue to endanger the lives around them, as well as their own, but as I have experienced its not because they want to, but because they cant stop themselves. Cigarette smoking is a drug and should be treated like one. People are out here screaming for HELP! So join forces as a nonsmoker and lets helped these people to kick the habit once and for all! Not the paper youre looking for?